Terms of Service – Mont Vivance

Effective Date: January 1, 2025
Last Updated: April 2025
Governing Law: England & Wales

1. Acceptance of Terms

Welcome to Mont Vivance. By accessing or using our website at montvivance-uk.com, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms of Service.

If you do not agree, you must stop using our website immediately. These Terms form a legally binding agreement between you and Mont Vivance.

We may update these Terms at any time. Continued use of our website means you accept the updated Terms.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years old
• You can legally enter a contract
• You are not prohibited from using our services
• Your information is accurate and complete

We currently ship to the United States, United Kingdom, and Germany.

3. Product Information & Availability

We aim to ensure all product details are accurate, but errors may occur.

• Colours may vary due to screens and lighting
• Sizes are approximate
• Products are subject to availability
• We may cancel orders with pricing errors

4. Orders & Contract Formation

Placing an order is an offer to purchase. A contract is formed only when we send a confirmation email.

We may cancel orders due to:

• Fraud suspicion
• Pricing errors
• Out-of-stock items
• Failed security checks
• Invalid delivery address

If cancelled, you will receive a full refund.

5. Pricing & Payment

Prices include taxes where applicable. Shipping is calculated at checkout.

We accept:

• Credit/Debit cards
• PayPal
• Other methods shown at checkout

Payments are secure. We do not store full card details.

6. Intellectual Property

All website content belongs to Mont Vivance and is protected by law.

You may not copy or use our content for commercial purposes without permission.

7. Prohibited Use

You agree not to:

• Use the site illegally
• Hack or access systems without permission
• Send spam or promotions
• Provide false information
• Use bots or scraping tools
• Damage website functionality

8. Limitation of Liability

We are not liable for indirect or consequential damages.

Our total liability is limited to the amount you paid.

We do not exclude liability where it is illegal to do so.

9. Governing Law & Disputes

These Terms are governed by the laws of England and Wales.

Contact us first at support@montvivance.com to resolve disputes.

If unresolved, disputes will be handled by courts in England and Wales.

EU customers may use the platform: ec.europa.eu/consumers/odr

10. Severability

If any part of these Terms is invalid, the rest remains in effect.

Contact: support@montvivance.com